Job Purpose

As a Client Manager, you will be responsible for identifying new business opportunities, developing strategic partnerships, and driving revenue growth. Your primary objective will be to drive revenue growth, expand the company’s client base, and contribute to overall business success.

Job Profiles & Key Responsibilities

New Business Development:

• Develop and implement comprehensive business development strategies to achieve company objectives and revenue targets.
• Generate new business growth through network development, new client acquisition, clients retention and sales campaigns;
• Arrange and conduct meetings with clients, professional intermediaries and relationship managers across different jurisdictions;
• Assist prospective clients with the establishment of sophisticated corporate and fiduciary structures;
• Prepare new business proposals and support colleagues in the development of new business;
• Assist the company in its marketing efforts by contributing to the website, social media channels, thought leadership articles and so forth
• Ensure brand exposure in Mauritius by local marketing campaigns, attending local networking events, seminars, etc.
• Assist the team with onboarding of new clients by collating application and compliance packs, liaise with compliance team for onboarding.

Sales and Revenue Generation:

• Meet and exceed sales targets and revenue goals through effective client management and new business acquisitions.
• Assist in the development and implementation of sales plans, forecasting, and budgets to drive business growth.

Cross-functional Collaboration:

• Work closely with internal teams (such as Client Operations, Onboarding , Risk & Compliance) to ensure seamless execution and delivery of services to clients.
• Collaborate with colleagues to optimize processes and enhance the overall customer experience.

Leadership

• Develop and maintain positive working relationships within the team, company and with external parties
• Act as a brand ambassador for TrustQore, i.e, leading by example in everything that you do.

Candidate Profile 

• Possessed a Bachelor’s degree in Business Administration, Marketing, or a related field. A Master’s degree can be advantageous.
• English and French spoken
• Other languages are an advantage
• 5 years in the position of business development
• Sound technical knowledge and experience within trust and fiduciary environment (dealing with multiple jurisdictions)
• Proficiency in Microsoft Office Suite
• Strong communication, negotiation, and interpersonal skills.
• Ability to build and maintain long-term client relationships.
• Analytical mindset with the ability to interpret data and make strategic decisions.
• Self-motivated, goal-oriented, and capable of working independently or as part of a team.