Quality and value
We believe that quality and value should not be in binary opposition to each other. Leveraging our experience, expertise and internal group structure, we uniquely offer both.
Our internal group structure enables trust administration to be undertaken in a cost-efficient manner, selecting the most appropriate jurisdiction to meet our clients’ objectives. We have achieved this by implementing seamless, efficient internal processes that ensures work is assigned to the appropriately experienced individual at the correct price level. This avoids the situation where clients pay for more expensive resources to undertake routine tasks at a higher charge out rate or in more expensive jurisdictions.
Importantly, our clients retain access to a dedicated Relationship Manager, who is supported by a member of our Senior Management Team. This ensures a single consistent point of contact.
Trust and Continuity
In terms of continuity, many of our team have spent significant proportions of their careers with us. As they continue to adapt and evolve professionally, so too does their knowledge of our clients. Truly understanding their particular personal circumstances and businesses means that our team have become the trusted partners of those clients. The aim for any new relationships we begin is to obtain a deep understanding of the individual’s situation or family arrangements and to become a valued and essential part of their wealth journey.
At TrustQore, our core values guide us and hold us accountable to one another. We prioritise client-centricity, ensuring clients are at the heart of everything we do. Executional excellence drives our commitment to quality. We embrace transparency, fostering openness with clients and ourselves. Agility is key as we continuously evolve and innovate to meet client needs. Lastly, we value our people, investing in their well-being and growth, and fostering a strong, passionate work community.